David R. LengOutsourced Chief Risk Officer · Author · Speaker

Books

Business books

Written for owners and CFOs who are tired of renewals that feel like weather: something that happens to you.

Insured to Fail by David R. Leng
#1 Amazon Business, June 2021

Insured to Fail

Why do over 50% of businesses fail after a disaster, despite being insured?

Insurance alone doesn’t answer what it will take to rebuild, keep employees, hold onto customers and recover after reopening. Many of the businesses in this book had insurance. It wasn’t built for how they would actually recover.

This book comes out of six years of interviews with 86 businesses that did not make it and nearly three dozen that did. It walks through business income limits, extra expense, the planning most owners skip, and the decisions in the first 72 hours that separate the survivors from the rest.

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Stop Being Frustrated & Overcharged by David R. Leng
10,000+ copies sold

Stop Being Frustrated & Overcharged

Year after year by your workers' compensation program

Built from research with 1,187 business professionals. It shows where work comp money leaks: misclassified payroll, errors on the experience mod worksheet, claims that stay open too long, and audits that never got checked.

These methods are part of the Risk Profile Improvement Process, which has saved clients more than $70 million in premiums and overcharges since 2004.

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The 10 Laws of Insurance Attraction by David R. Leng
#1 Amazon Business, November 2016

The 10 Laws of Insurance Attraction

How to dramatically slash your premiums while improving the performance and profitability of your company

Underwriters compete for some businesses and avoid others. Industry and market conditions matter. Inside those limits, how a company hires, trains, documents and follows through shapes how an underwriter sees it.

The ten laws in this book are the management habits carriers reward. They also happen to be the ones that make a company more productive and more profitable. Also available on Audible.

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Turning Premiums Into Profits by David R. Leng
#1 Amazon Business, September 2017

Turning Premiums Into Profits

How you can simultaneously build equity and reduce your total cost of risk by utilizing your business insurance program

Good claims performance raises a fair question: should the business keep transferring all of its risk, or keep more of it? Guaranteed-cost insurance buys certainty. The alternatives can return more of what good performance earns, along with more of the losses the business has to be ready to fund.

This book explains the alternatives in plain terms: group captives, retrospectively rated plans and self-insurance. Who they fit, who they do not, and the questions to ask before you join one. Also available on Audible.

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A Safe Culture Shift by David R. Leng
In final editing

A Safe Culture Shift

Driving growth, productivity, and profitability from a safety-first culture

How one core value, practiced every day, becomes the keystone habit that shapes everything else in a company. Safety is the one I know best.

All titles on my Amazon author page

Something in the business that doesn't add up?

A claim that won't close, a contract you're about to sign, growth that's outrunning the safety program, a renewal, or a question about whether you'd make it through a shutdown. Send me what you're looking at. If I can help I'll tell you how. If I can't I'll tell you that too.

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